Shipping Policy
When you purchase from our store, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Here at Capital Kava, we value your privacy, and we will never share your order, personal or payment details with anyone, unless required to do so by Australia law. We will only use your contact information if we need to get in touch about your order.
Return And Exchange Policy
The Australian Consumer Law gives consumers broad rights, known as consumer guarantees. The consumer guarantees apply to any goods they purchase.
The consumer guarantees mean all goods sold by Capital Kava must be:
- (a) fit for all the purposes for which goods of that kind are commonly supplied;
- (b) acceptable in appearance and finish;
- (c) free from defects;
- (d) safe; and
- (e) durable;
The consumer guarantees also mean that if goods you have purchased from Capital Kava are:
- (a) faulty;
- (b) incorrectly described;
- (c) different from a sample shown;
- (d) different from a sample shown;
- (e) not of an acceptable quality,
you may return the goods to us within a reasonable time after purchase. If it is proven that Capital Kava does not meet the consumer guarantee with your purchase. It will refund your item and front shipping cost if necessary on return of the item.
